Who should manage this project?
My Front Office Manager “rules…” – can I have her lead this effort?
First you must ask yourself - is this the way you want this to go? Is this the best way of introducing the changes you have in mind to your team and if appropriate, the patients? What is your vision for this project and your role in the practice? How well is your office manager received? What kind of leader is your office manager – does he/she demonstrate the leader skills that reflect your values? Will this allow you to focus on other aspects of the practice that are more fun for you? Is this a part of your overall plan to develop the people in your practice and transfer authority to them. Is this a part of your growth vision?
Once you decide that this is the best way for you to go, you can go through the program with your manager and determine who will be involved and at what stage they will be involved and who will communicate the information to the team. You want to communicate to your manager that you want to make this seamless and provide an opportunity to create a standard strategy for handling change in your practice, communicating the plan, delegating responsibilities, creating execution deadlines and setting up celebrations for completion. So absolutely, go for it! And if he/she already knows how to take a program and run with it…then you can eliminate some of the steps above and proceed with the process you have in place for how and when you want to be informed and to what degree you desire to be involved.
Great leaders delegate and empower others and your choice to develop the people on your team will significantly build trust.
The 1in9 Dentists Change Blaster Kit has everything your Office Manager needs to create a “replicatable” process for change every time you have simple or complex changes you need to implement and communicate in your practice. Once he or she has delivered this program for you and put everyone through the process, they will experience deep satisfaction and have developed a skill set many would wish to master.
Thanks for the question!
Kathy
More Resources for you:
I had an opportunity to meet Phyllis Waite the other day and she is dedicated to developing successful dental teams and effective leaders. She has enjoyed enormous success and continues to seek new ways to change the face of the dental industry. I like her no-nonsense approach and her candid remarks. Although I am about change; her take on all this is that it is about growth. Both work! In my commitment to offer additional resources, give her a call – or check out her website!
